Thank you for your interest in our volunteer program. The health and safety of our staff, volunteers, clients and families is top priority. With that, we are unable to accept new volunteers until further notice due to the COVID-19 pandemic. 

TCFSH is part of Nationwide Children’s Hospital, which means we follow all hospital’s safety standards. As the coronavirus continues to have a high transmission rate throughout Franklin County, restrictions that the hospital implemented at the beginning of the pandemic remain in place. This means that current on-site volunteers will likely not return to their assignments for the remainder of 2020.

Should anything change in the coming months, we will post updates here on our website. Until then, please feel free to reach out to the Volunteer Coordinator with questions or concerns via phone at 614-722-8434 or via email TCFSHVolunteer@familysafetyandhealing.org.

As always, we appreciate your patience and understanding during these uncertain times.


The Center for Family Safety and Healing relies on volunteers to accomplish a number of goals. Our volunteers set the tone for a positive experience by providing children with an outlet for their anxieties through play. Time spent smiling and playing with children is our most critical need in the various programs.

Who: Adults, ages 19 and over

What: If you are helping at The Center for Family Safety and Healing, there are several assignment opportunities.  You will be supporting families and patients who are here for appointments and engaging children in play activities.  Volunteers are helping to set the stage for the child to have a good experience during his or her time at the Center.  A more detailed description of the different assignments can be found by clicking here

When: At this time, the Center is not seeking volunteer assistance.

Where: TCFSH is located at 655 E. Livingston Avenue, Columbus, OH, 43205, directly across from Nationwide Children’s Hospital. Parking for volunteers is free and convenient directly behind the building.

Commitment: Initial commitment of 6 months. You will have a weekly assignment, same day/same time each week.

Process: The application process is important for the safety of the patients and volunteers. This process includes:

  • Complete the online application
  • Reference checks—must be non-family members
  • Interview and informational meeting session at TCFSH
  • BCI and/or FBI background check (provided by Nationwide Children's Hospital)
  • Health Clearance appointment with NCH Employee Health to review immunization records.
    • MMR
    • Varicella
    • Tdap
    • Hepatitis B
    • TB testing (documentation of 2-step skin test or Quantiferon Gold)—will be provided by NCH, if needed
    • Flu vaccine (during flu season)

If you think this sounds like a good match for you, complete the online application here. For questions, please call 614-722-8434 or email TCFSHVolunteer@familysafetyandhealing.org.

Along with needing volunteers at our facility, we also have opportunities to participate in special projects, such as:

  • Coordinating a toy drive helps to defray the cost, bring great joy to a child who receives the toy after being assessed for abuse and allows community groups the opportunity to donate to a worthy cause. One way to support this project would be to ask guests who attend an event to bring a new stuffed animal or toy.
  • Gifts to buy
  • Order online from our Amazon Wish List and items will be shipped directly to TCFSH.

If I apply, am I automatically accepted?

Volunteering at The Center for Family Safety and Healing may not be a perfect match for everyone. We will work with you and the Family and Volunteer Services Department at Nationwide Children's to help you determine what volunteer opportunities might be a good fit for you.

If I apply, how long before I can begin volunteering?

Thank you for being so excited to volunteer! Part of the process; however, is making sure we look after the safety and security of our young patients. This means we require references, a background check, and training in areas such as confidentiality, infection control, safety and security, among others before a volunteer can begin. Generally, this means the application process takes about up to 3-4 weeks.

What is the dress code to be a volunteer?

TCFSH is a professional environment. Volunteers are required to wear long pants (no jeans or leggings) or skirt (knee-length or longer) with a collared shirt and closed-toe shoes. Artificial nails, visible tattoos, and facial piercings are not permitted. Hair should be a natural color.

Can I receive credit or acknowledgement for my volunteer time?

We are happy to offer volunteers with a record of their service time. If you are fulfilling service hours or obtaining credit for volunteering, we ask that you let our Program Coordinator know on your application and during your interview. All acknowledgements of hours will be assessed upon acceptance as a volunteer. Please give a one-week notice and a written request to the Program Coordinator. This allows for adequate preparation of your request.

What do I do if I would like to volunteer in another part of the hospital?

If you are interested in volunteering in a different part of the hospital, please contact Family and Volunteer Services at (614) 722-3635.

Where can current volunteers find information such as the Volunteer Handbook and Volunteer Retraining?

Volunteers at The Center for Family Safety and Healing are valuable resources.  We are grateful for all that you do.  Please visit the Current Volunteer Information page to view important training, handbook and vaccination details.

The Center for Family Safety and Healing
655 East Livingston Avenue, Columbus, OH 43205
(614) 722-8200